Kenya Airways pays NCAA fine for Consumer breaches – the authority reveals

The Nigerian Civil Aviation Authority (NCAA) has revealed that Kenya Airways has paid the sanction fee imposed on the airline over the infraction on the rights of its Nigerian passenger, Gloria Omisore case and other passengers dating back to February 2025.

According to Michael Achimugu, NCAA’s director of Public affairs and Consumer Protection, the airline made the payment on Wednesday, September 17, 2025, after months of engagements between the NCAA, Kenya Airways, and the Kenyan High Commission in Nigeria.

He also mentioned that the sanctions were a case-specific penalty and should not be seen as punitive, but rather a measure to ensure airlines strengthen compliance with passenger-handling protocols and safety standards.Nigerian beauty

NCAA noted, however, that while the airline has complied with payment, the timeframe for resolving the underlying issues has already elapsed, stressing that fines alone do not bring such cases to a close.

The case traces back to a viral video in early February 2025, shared by the SA to the Aviation Minister, Tunde Moshood, showing a confrontation at Jomo Kenyatta International Airport in Nairobi.

In the footage, Kenya Airways staff denied Ms Gloria Omisore boarding on her connecting flight to Lagos over a visa-related dispute, while the airline later described her as unruly.

The NCAA, however, faulted the handling of the incident, leading to the sanctions now settled.

Leave a Reply

Your email address will not be published. Required fields are marked *